The company's stock soared during the pandemic as people forced to work from home turned to Zoom for simplicity in video conferencing. Zoom has pivoted to solving hybrid-work problems to demonstrate its video conferencing service is more than a commodity. Almost 30% of the surveyed workers said they would like to work from home all the time. According to a PwC survey of 1,200 office workers, 55% said they'd prefer to be remote at least three days a week. Many companies are moving to a hybrid workplace to accommodate workers in a tight labor market. Zoom plans to expand its Smart Gallery feature, make it easier for remote workers to hear breakout conversations, and let their office colleagues interact with online whiteboards and chat. The company will attack the problems posed by hybrid meetings on multiple fronts, said Jeff Smith, head of Zoom Rooms, in an interview this week.
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